I'm a UX/CX Manager and Inclusive Design Leader with expertise spanning UX, Service Design, and Accessibility, and I'm driven by creating digital experiences that genuinely improve people's lives.

Whether I'm leading research with typically excluded communities or presenting customer experience strategies to executive teams, I'm passionate about creating experiences that work for everyone - especially those who need them most. I love collaborating with diverse teams to tackle complex challenges, so let's create something meaningful together.