UX MANAGER BASED in SYDNEY.
UX MANAGER BASED in SYDNEY.
UX MANAGER BASED IN SYDNEY.
UX MANAGER BASED in SYDNEY.
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VIEW MY 
PROFILE
HI, I'M JULIETTE
I lead teams to create accessible, human-centred experiences - because designing for everyone shouldn't be an afterthought.
Macquarie Bank LogoNSW Department of Customer Service LogoBunnings LogoNSW Education Standards Authority LogoWestpac LogoInsignia Financial LogoBOQ LogoHostplus LogoAustralian Public Service Commission LogoLegal Aid New South Wales Logo[cu]health LogoADMA LogoLogos of previous clients - from left to right: Bunnings, Macquarie, NSW Education Standards Authority, Westpac, Insignia Financial, BOQ, NSW Department of Customer Service, Hostplus, Australian Public Service Commission, Legal Aid NSW, cu health and ADMA
Recent
case studies .
Image of a PPT slide deck titled 'Vulnerable Customer Support Model'. Note at the bottom of the image reads 'Artefact has been blurred and details have been altered to maintain client confidentiality.

Designing for Vulnerability

Protecting our most at-risk customers through major transformation

INCLUSIVE & ACCESSIBLE DESIGN ・ VULNERABILITY RESEARCH ・ DATA-INFORMED DESIGN
Read Case Study >

Customer Journeys

Building an enterprise-wide culture of customer obsession

DATA-INFORMED DESIGN ・ AI INNOVATION ・ C-SUITE ENGAGEMENT ・ RESEARCH OPERATIONS
Read Case Study >
Image of a current state customer journey map. Note at the bottom of the image reads 'Artefact has been blurred and details have been altered to maintain client confidentiality.
Image of children studying at a school and of a screenreader.

Inclusive Research

Enabling equitable digital transformation in the Education Sector

CUSTOMER RESEARCH ・ INCLUSIVE & TRAUMA-INFORMED CARE ・ ACCESSIBILITY
Read Case Study >

Scaling UX Maturity

Standing up a UX capability at one of Australia's major tech-driven companies

UX DESIGN ・ DESIGN OPERATIONS ・ DESIGN SYSTEMS MANAGEMENT
Case Study Coming Soon
Stock image of a design system.
Let’s create something valuable together. To have a chat or discuss opportunities, call me on 0405 136 318 or email juliettedhall@gmail.com
Copyright © 2026 Juliette Hall. All Rights Reserved.